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Meet the Team
Here to Protect You and Your Business
At Business Direct Insurance Services, LLC, we have cultivated a dynamic and talented team of professionals dedicated to delivering exceptional service to our clients. With a wealth of diverse expertise and a collective commitment to excellence, our team collaborates seamlessly to provide comprehensive insurance solutions tailored to the unique needs of businesses. We invite you to meet the key individuals who make our remarkable team stand out:
Robert C. Rojas
Agency Manager Executive
Mr. Rojas brings over two decades of extensive experience to our organization. His proven track record of success and accomplishment is invaluable in steering our agency towards growth and prosperity.
A strong advocate for exceptional customer experiences, Mr. Rojas is dedicated to placing clients at the top of our priority list. He believes that understanding and addressing customer needs is essential for building lasting relationships and ensuring the agency's success.
Additionally, Mr. Rojas has refined our capacity to lead and inspire. He has cultivated a leadership style that nurtures a culture of innovation, empowers employees, and fosters collaboration. His leadership philosophy motivates teams, enhances productivity, and instills a strong sense of ownership throughout the organization.
Miguel Rojas
Commercial Department
Property and Causalty Agent
Miguel is a distinguished commercial insurance agent with a solid foundation in personal auto insurance. He has effectively transitioned to specialize in commercial insurance, bringing exceptional customer service skills and extensive product knowledge to the table. Miguel offers tailored solutions for businesses of all sizes, demonstrating a deep commitment to continuous learning and remaining informed about industry trends. His strong relationships with clients reflect his expertise and dedication in the commercial insurance sector, ensuring that he consistently delivers top-quality service.
Jorge Orozco
Commercial Department
Property and Casualty Agent
Jorge Orozco is one of our top-rated veteran agents in Property and Casualty, having been with the agency since day one. His unwavering dedication to each of his clients has earned him a stellar reputation for consistently going above and beyond. With extensive industry knowledge and a personalized approach, Jorge ensures that every client receives tailored coverage to meet their unique needs. Trust in his expertise to guide you through the insurance process seamlessly. Contact him today to receive a commercial quote below.
Victor D. Rubio
Commercial Department
Property and Casualty Agent
An experienced Senior Insurance Agent, Victor Rubio is a valuable member of the Business Direct Insurance Services, LLC family, leading the company from one success to the next. He is passionate about insurance and is always happy to speak with new clients.
Rick "Ricky" Alas
Commercial Department
Property and Casualty Agent
Ricky's passion for family is what propels himself to help clients spend more time with theirs. His knowledge of every dynamic of the commercial insurance industry combined with more than 10 years as a district manager at another competitor's agency uniquely positions himself to help business owners and individuals navigate the route to complete indemnity. Difficult risks and conversations is where he excels. Click below to connect.
Ivan Guzman-Lugo
Commercial Department
Property and Causalty Agent
We are thrilled to welcome our newest addition to the team. With a strong background in insurance and a passion for client service, Ivan brings a fresh perspective and a drive to excel in his role. We are confident that Ivan's expertise and dedication will contribute to our continued success in the commercial insurance industry.
Jerry Macias
Commercial Department
Underwriter Assistant
Jerry has joined our company as an Agent Assistant, bringing valuable organizational skills and a passion for providing exceptional customer service. With his attention to detail, he efficiently manages client files and ensures that all paperwork is accurate and up-to-date. Jerry's strong communication abilities and friendly demeanor make him a trusted point of contact for clients, addressing their inquiries and providing necessary information with professionalism and efficiency.
Melody Cordero
Agency CSR Supervisor
Customer Care Department
Allow us to introduce Ms. Cordero, a highly accomplished customer service supervisor who boasts over a decade of unwavering dedication to the field of customer care. Throughout her impressive career, Ms. Cordero has consistently showcased an extraordinary commitment to delivering outstanding service and ensuring unparalleled customer satisfaction. Her extensive knowledge and expertise transcend multiple industries, empowering her to skillfully navigate the distinct challenges presented at every customer interaction. With a proven track record of excellence, Ms. Cordero exemplifies the qualities of a true leader in customer service, always striving to elevate the customer experience to new heights.
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Andrew "Drew" Robles
Customer Care Department
Andrew "Drew" is one of the newest additions to the Business Direct family. He graduated top of his class and is currently enrolled at a local community college obtaining a degree in cyber security and networking. Currently in our training program and showing potential to excel in customer care.
