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Meet the Team
Here to Protect You and Your Business
At Business Direct Insurance Services, LLC, we have assembled a dynamic and talented team of professionals who are dedicated to providing exceptional service to our clients. With a diverse range of expertise and a shared commitment to excellence, our team works collaboratively to offer comprehensive insurance solutions tailored to meet the unique needs of businesses. Allow us to introduce you to the key individuals who make up our remarkable team:
Robert C. Rojas
Agency Manager Executive
Mr. Rojas brings a wealth of experience to the table, having spent over two decades in the industry. With a track record of accomplishment and success, his expertise is invaluable in guiding our organization towards growth and prosperity.
Moreover, Mr. Rojas' experience has honed our ability to lead and inspire the agency. He has developed a leadership style that fosters a culture of innovation, empowers employees, and encourages collaboration. His leadership philosophy drives motivation, enhances productivity, and promotes a sense of ownership within the organization.
Carlos R. Portillo
Agency Assistant Manager Executive
Diligent Assistant Manager with 19+ years of experience in the insurance industry dedicated to inspiring employees, creating happy customers, and maintaining operational efficiencies. Carlos has worked directly with our agency manager to help create purpose for all our staff. He enjoys discovering methods designed to improve workflow and generate additional revenue. Click below to connect.
Miguel Rojas
Commercial Department
Property and Causalty Agent
Miguel is an accomplished commercial insurance agent with a background in personal auto insurance. With a solid foundation in the industry, Miguel seamlessly transitioned into specializing in commercial insurance. Known for his exceptional customer service skills and in-depth knowledge of insurance products, he provides tailored solutions for businesses of all sizes. Miguel's commitment to continuous learning and staying up-to-date with industry trends ensures he can deliver top-quality service to his clients. His strong client relationships are a testament to his expertise and dedication in the field of commercial insurance.
Jorge Orozco
Commercial Department
Property and Casualty Agent
Jorge Orozco is one of our top-rated Property and Casualty veteran agents. He has always been extremely dedicated to every one of his clients and has earned a reputation for always going above and beyond. Get in touch to receive a commercial quote today.
Victor D. Rubio
Commercial Department
Property and Casualty Agent
An experienced Senior Insurance Agent, Victor Rubio is a valuable member of the Business Direct Insurance Services, LLC family, leading the company from one success to the next. He is passionate about insurance and is always happy to speak with new clients.
Rick "Ricky" Alas
Commercial Department
Property and Casualty Agent
Ricky's passion for family is what propels himself to help clients spend more time with theirs. His knowledge of every dynamic of the commercial insurance industry combined with more than 10 years as a district manager at another competitor's agency uniquely positions himself to help business owners and individuals navigate the route to complete indemnity. Difficult risks and conversations is where he excels. Click below to connect.
Ivan Guzman-Lugo
Commercial Department
Property and Causalty Agent
We are thrilled to welcome our newest addition to the team. With a strong background in insurance and a passion for client service, Ivan brings a fresh perspective and a drive to excel in his role. We are confident that Ivan's expertise and dedication will contribute to our continued success in the commercial insurance industry.
Jerry Macias
Commercial Department
Underwriter Assistant
Jerry has joined our company as an Agent Assistant, bringing valuable organizational skills and a passion for providing exceptional customer service. With his attention to detail, he efficiently manages client files and ensures that all paperwork is accurate and up-to-date. Jerry's strong communication abilities and friendly demeanor make him a trusted point of contact for clients, addressing their inquiries and providing necessary information with professionalism and efficiency.
Melody Cordero
Agency CSR Supervisor
Customer Care Department
Meet Ms. Cordero, a seasoned customer service supervisor with over a decade of dedicated experience in customer care. Throughout her career, Ms. Cordero has demonstrated a relentless commitment to providing exceptional service and fostering customer satisfaction. Her wealth of knowledge and expertise spans across various industries, allowing her to adeptly navigate the unique challenges of each customer touchpoint.
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Andrew "Drew" Robles
Customer Care Department
Andrew "Drew" is one of the newest additions to the Business Direct family. He graduated top of his class and is currently enrolled at a local community college obtaining a degree in cyber security and networking. Currently in our training program and showing potential to excel in customer care.
